Bay First National Bank: Transforming Home Equity Loans with Coviance

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Bay First National Bank is a $1.2B asset sized bank serving the Tampa Bay, FL area. With home equity being a key corporate objective, Bay First partnered with Coviance to enhance their home equity loan processes and overall drive deposit growth and foster stronger banking relationships with their customers.

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By leveraging Coviance's technology, Bay First has not only improved its operational efficiency but also delivered an exceptional borrower experience, solidifying its position as a trusted financial partner in their local community:

• Speed & Efficiency: Bay First is closing HELOCs typically within 48 hours with full borrower engagement.
• Single Point of Contact: Borrowers interact with one individual from loan submission to closing.
• Exceptional Borrower Experience: Borrowers praise the process as the easiest and best loan experience they've had, enhancing Bay First's reputation and driving repeat business.

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About Coviance

Coviance transforms how community banks and credit unions elevate the borrower experience, accelerate loan origination, and simplify operations and compliance management. By harnessing intelligent automation, lenders boost productivity, increase loan volume, and elevate experiences across the entire lending process. Contact us today to explore how you can achieve similar success.